General Manager(03178) - 2108 Bruton Blvd.

Domino's Franchise•Orlando, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role includes store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, completing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties described in the posting include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • Ability to meet the physical requirements described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory, cash, food, and profitability.
  • Handle staffing and paperwork, and work to a schedule.
  • Set an example by following company policies, procedures, and store standards, and expect the same of the crew.
  • Maintain customer relations and provide great customer service.
  • Maintain a perfect image, store cleanliness, and adherence to standards.
  • Support marketing activities.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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