Level 2 Assistant Manager(03178) - 2108 Bruton Blvd.

Domino's Franchise•Orlando, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, store cleanliness, marketing, and profitability. The role requires setting a strong example, following all company policies and procedures, and expecting the same from the crew. Assistant Managers help ensure schedules are followed, standards are maintained, and customers receive great service. This role offers opportunities for advancement to General Manager, franchise owner, or Manager of Corporate Operations. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Work may involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. The role may involve delivery driving and navigating stairs. Working conditions can include varying or adverse weather, temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties include bringing products to customers and distributing flyers and door hangers.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to follow company policies and procedures and set an example for the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate delivery areas, read maps, and locate addresses.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including lifting supplies weighing up to 50 pounds, carrying products, and performing frequent standing, walking, reaching, and hand-use tasks.

Responsibilities

Take responsibility for all activities during the shift.
Manage staffing and paperwork.
Control costs, inventory, and cash.
Manage food and work to a schedule.
Maintain the store’s image, cleanliness, and operating standards.
Provide great customer service and maintain customer relations.
Support attendance and punctuality expectations and ensure adherence to policies and procedures.
Contribute to store marketing and profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers’ doors and deliver flyers and door hangers.