General Manager

Classic Collision•Denver, CO

About The Position

The General Manager is responsible for the overall operations and financial results of an assigned store, including operations, internal and external development, business relationships, and profitability. The role mentors direct reports and leads the team effectively and efficiently. The position includes a salary range of $100,000–$130,000 plus bonus, depending on experience. Classic Collision is a growing company focused on safety, quality, integrity, and customer service. It offers competitive pay, benefits, training, and career advancement opportunities.

Requirements

  • At least five years of collision repair or auto body management experience.
  • Proven leadership and a track record of employee development.
  • Ability to read and understand financial P&L statements.
  • Ability to travel up to 25%.
  • Valid driver's license and eligibility for insurance coverage.
  • Working knowledge of the CCC One estimating platform and management system.
  • Advanced skills in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to read and interpret repair procedures, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.
  • Ability to meet the position's physical demands, including standing, walking, using hands and fingers, climbing, balancing, bending, stooping, kneeling or crawling, talking and hearing, and lifting or pushing weights up to 50 pounds.

Nice To Haves

  • I-CAR Platinum certification.

Responsibilities

  • Lead center-level performance through key metrics, quality, individual skill levels, and culture.
  • Communicate and manage the change process.
  • Stay current with vehicle repair procedures and technologies.
  • Manage staff accountability for shop performance through Recipe Book execution.
  • Coach staff to ensure customer satisfaction and resolve customer concerns as needed.
  • Recruit, interview, and hire staff as needed.
  • Train new hires on company policies and procedures.
  • Promote safe and clean working conditions.
  • Develop and maintain relationships with area insurance contacts and other referral sources.
  • Contact claims managers and dealer accounts every month.
  • Participate in external marketing and team-building activities as requested.
  • Perform other duties as necessary.

Benefits

  • Company-matched 401(k).
  • Medical, dental, and vision coverage.
  • Paid time off.
  • Six paid holidays.
  • Weekly pay.
  • Continuous training.
  • Supportive team culture.
  • Career advancement opportunities.
  • Bonus.
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