General Manager(06696) - 1224 N Hwy 377

Domino's Franchise•Roanoke, TX
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures while ensuring the team does the same. The role also includes completing paperwork, working to a schedule, maintaining store standards and a perfect image, providing great customer service, and meeting attendance and punctuality expectations. Training and orientation are provided on the job. General store duties described in the posting include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The posting also describes delivery-related duties, including delivering products by car, distributing flyers and door hangers, and meeting the stated driving requirements. The work may involve exposure to varying weather, temperatures from a walk-in cooler to hot work areas, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities can include prolonged standing, short-distance walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use. Delivery work can involve driving, walking, carrying orders, and navigating stairs or other delivery locations.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and delivery sites while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, squatting, reaching, and continuous hand use.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, and scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Where applicable, deliver products by car and distribute flyers and door hangers.
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