Customer Service Rep(06696) - 1224 N Hwy 377

Domino's Franchise•Roanoke, TX

About The Position

The Customer Service Rep processes customer orders in person and by telephone, prepares products, and supports general store operations. Duties include operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may offer opportunities to advance into management and other positions within Domino’s.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and assist customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and lift and stock cases and supplies.
  • Perform other store tasks such as taking out trash, cleaning, and maintaining the store.
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