The General Manager leads store sales and service performance, manages Professional Customer relationships, and ensures the store meets inventory and operational standards. The role is responsible for hiring, developing, coaching, scheduling, and engaging Team Members; holding them accountable for customer action plans and service expectations; and managing daily store operations, including opening and closing duties, task assignment, safety, and floor and phone management. The General Manager also leads change and fosters a respectful environment for customers and Team Members. The role may provide DIY services such as battery testing and installation and wiper installation, and may assist the District or Region with other functions upon request. The position requires retail team-management experience, business and financial acumen, effective communication, and the ability to analyze business reports. The position is eligible for sales commission based on individual or store performance.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED