General Manger III - Store 3155 - Bradenton, FL

Advance Stores Company•Bradenton, FL

About The Position

The General Manager is responsible for achieving overall store sales goals and service objectives while managing store operations and developing the team. The role includes growing Professional Customer relationships and sales, recruiting and hiring Team Members, coaching and evaluating performance, scheduling, and maintaining engagement. The General Manager ensures that inventory and operational standards are followed and that Team Members meet service expectations for both DIY and Professional Customers. The position also includes manager-on-duty responsibilities such as coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties. The General Manager leads change management and fosters a respectful, inclusive environment. The role may also provide DIY services such as battery installation and testing and wiper installation, and assist the District or Region with other functions upon request. The position involves working an assortment of days, evenings, and weekends as needed. It is eligible for sales commission based on individual or store performance.

Requirements

  • 2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
  • Successful experience managing profitability, with proven financial and business acumen.
  • High school diploma or GED.
  • Valid driver's license.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • Ability to communicate effectively and build strong relationships with Customers, peers, and upper management; speak and write English.
  • Ability to use Microsoft Word and Excel effectively.
  • Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
  • Ability to locate, stock, and source parts, including special orders, FDO, and second sources.
  • Ability to review and analyze business reports, including P&L statements.
  • Ability to hold others accountable, inspect work quality, and provide feedback.
  • Ability to perform the physical duties described, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

  • Bachelor’s degree in business or a related area.
  • ASE certification.
  • Ability to become ASE P2 certified or an ASE-ready equivalent.
  • Working knowledge of automotive systems.
  • Spanish language skills.
  • PowerPoint proficiency.

Responsibilities

  • Achieve overall store sales goals and service objectives.
  • Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
  • Select, hire, develop, manage the performance of, coach, schedule, and engage store Team Members.
  • Ensure execution of inventory and operational standards.
  • Coach Team Members to meet Customer expectations for DIY and Professional Customers.
  • Perform manager-on-duty responsibilities, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
  • Lead change management and foster a respectful environment for Customers and Team Members.
  • Provide DIY services, including battery installation and testing and wiper installation.
  • Assist the District or Region with other functions upon request.
  • Execute and train store operational processes, procedures, inventory systems, store equipment, POS and parts lookup systems, testing and diagnostic equipment, and project and product quality recommendations.
  • Review and analyze business reports, including profit and loss statements.
  • Recruit, select, hire, and develop quality Team Members; hold others accountable, inspect work quality, and provide inspiring feedback.

Benefits

  • Sales commission based on individual or store performance.
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