General Manager

Domino's Franchise • Trabuco Canyon, CA

8h

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all company policies and procedures while expecting the same from team members. The role involves leading store operations and providing great customer service. On-the-job orientation and training are provided. The posting also includes general store-team duties and delivery-specific information, including operating equipment, preparing and processing orders, maintaining the store, and, where applicable, delivering products to customers.

Requirements

• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
• For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and navigation skills to read a map and locate addresses.
• For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

• Oversee all activities and operations during the shift.
• Manage cost controls, inventory, cash, food, staffing, paperwork, and schedules.
• Maintain store cleanliness, the required store image, and adherence to company standards and procedures.
• Provide customer service and manage customer relations.
• Support marketing and store profitability.
• Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
• For delivery duties, deliver products to customers, distribute flyers and door hangers, and navigate delivery locations and routes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed