General Manager

Freedom Air and Plumbing•Rockledge, FL

6d•$150,000 - $200,000

About The Position

Freedom Air & Plumbing is seeking a results-driven General Manager to lead its residential HVAC, Plumbing, Sewer, and Electrical operations in Rockledge, Florida. The role has full accountability for financial performance, operational execution, and leadership development. The General Manager will partner directly with regional leadership while managing day-to-day business execution and building a culture of accountability, growth, and operational excellence. The position involves owning the P&L and driving revenue, gross margin, EBITDA, budgeting, and profitability; developing and executing growth plans; managing KPIs and performance; improving productivity, service delivery, sales effectiveness, and customer satisfaction; and developing managers and field teams. The General Manager also oversees dispatching, permitting, fleet, facilities, warehouse, logistics, and field operations, while maintaining safety and regulatory compliance. The company describes itself as a local provider serving Rockledge and Florida's Space Coast, supported by the resources and infrastructure of a growing home services organization. The role offers a base salary of $150,000–$200,000 plus a performance-based bonus, and includes medical, dental, vision, paid time off, and a 401(k).

Requirements

10 or more years of progressive business or operational leadership experience, including full P&L accountability.
5 or more years of leadership experience within residential home services or a related trades environment.
Proven success leading a multimillion-dollar operation and delivering measurable financial results.
Strong financial acumen, including budget development, forecasting, expense management, and profitability improvement.
Demonstrated ability to establish and drive KPIs, operational metrics, and organizational accountability.
Experience leading managers, developing talent, and building high-performing teams.
Strong understanding of operations, sales, customer experience, and business development.
Ability to translate business strategy into execution and measurable results.
Excellent communication, decision-making, and organizational leadership skills.
Bachelor's degree in Business Administration or equivalent professional leadership experience.

Nice To Haves

Experience in HVAC, Plumbing, Sewer, and/or Electrical services.
Experience with ServiceTitan or comparable field service management software.

Responsibilities

Own the P&L and drive revenue growth, gross margin, EBITDA, budgeting, and overall profitability.
Develop and execute business plans to expand market share, strengthen financial performance, and support long-term growth.
Establish, monitor, and drive key performance indicators, using financial and operational data to identify opportunities and improve results.
Improve productivity, efficiency, service delivery, sales effectiveness, and customer satisfaction across all business units.
Recruit, develop, coach, and retain high-performing managers and field teams.
Build a performance-driven organization where leaders take ownership, teams are engaged, and results matter.
Ensure consistent delivery of exceptional service and uphold the company's commitment to reliable, professional customer care.
Collaborate with finance, recruiting, marketing, training, dispatch, fleet, warehouse, and regional leadership to execute business priorities.
Oversee dispatching, permitting, fleet, facilities, warehouse, logistics, and field operations.
Maintain high standards for employee safety, regulatory compliance, and operational procedures.