The General Manager is responsible for everything that happens during the shift, including cost, inventory and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing and profitability. The manager must set an example by following all policies and procedures and expecting the same of the crew. The role requires judgment, math skills and the ability to multitask, direct activities, work independently and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions. The posting also describes general store-team duties and qualifications, including operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job. Team members need written, verbal and telephone communication skills, basic arithmetic and monetary-change skills, coordination and the ability to enter orders using a keyboard or touch screen. The work may involve standing for most tasks, walking short distances, occasional paperwork while seated, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and occasional climbing stairs or ladders. Tasks also include frequent bending, reaching and hand use. The work environment can include varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. The posting also includes delivery-specific duties and requirements, such as delivering products and promotional materials, a valid driver's license and access to an insured vehicle, navigation skills, and the ability to travel through delivery locations and carry products.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed