General Manager

Global Procurement Solutions•Altamonte Springs, FL
•Onsite

About The Position

Global Procurement Solutions (GPS) is hiring a General Manager to run the business day to day alongside the CEO & President. GPS is a Service-Disabled Veteran-Owned Small Business that supplies janitorial, sanitation, breakroom, and medical products to more than 1,000 VA Medical Centers, Department of Defense bases, and federal facilities nationwide. The General Manager oversees daily activity across Customer Service, Sales Support, Accounting, IT, and Logistics, ensuring the business operates predictably, profitably, and in compliance with federal contract requirements. The role owns company operations, builds scalable processes, mentors a dedicated team, and translates the CEO’s vision into monthly and quarterly priorities. It is a full-time, exempt, on-site position in Altamonte Springs, Florida, with a Monday-to-Friday schedule from 8:00 AM to 5:00 PM. The work includes regular computer use, contract reviews, and phone calls, occasional light physical activity and lifting during office inspections, periodic time in distribution areas, and light local travel for client and vendor meetings.

Requirements

  • At least 5 years of progressive management experience as a General Manager, Operations Director, or senior leader over multifunctional teams.
  • Self-starter drive and comfort working at a fast pace.
  • A record of building scalable systems.
  • Strong command of gross margin, cash flow, accounts receivable collections, inventory turns, and scorecards.

Nice To Haves

  • Federal contracting experience, including VA, GSA, or DLA.
  • B2B medical or janitorial distribution experience.
  • Experience with ERP/CRM tools.
  • Experience with dashboard analytics.

Responsibilities

  • Direct order processing, customer service, inventory, and fulfillment to maintain fast, steady throughput.
  • Hold department heads accountable for commitments and deadlines.
  • Keep the company audit-ready and ensure pricing and service-level agreements meet requirements across VA MSPV, GSA, DLA DAPA, and vendor agreements.
  • Review weekly performance measures, including gross margin, fill rate, quote-to-order conversion, order cycle time, accounts receivable aging, collections, and backorders.
  • Standardize workflows across procurement, invoicing, fulfillment, and support, and address problems at their root.
  • Partner with Accounting on cash flow, timely billing, and expenses to protect profitability.
  • Translate the CEO’s vision into monthly and quarterly priorities and provide clear visibility into risks and opportunities.
  • Take on other duties as business growth requires.
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