General Manager(09803) - 646 Washington St

Domino's Franchise•South Easton, MA

11h

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example, follow company policies and procedures, and expect the crew to do the same. The position also encompasses general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car and to customers’ doors and distributing flyers and door hangers. The work involves standing and walking for much of the shift, occasional sitting for paperwork, lifting and carrying supplies and products, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Conditions may include changing or adverse weather, varying in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communication with customers and coworkers, accurate order entry and cash handling, attention to quality standards, and the ability to direct activities, work independently and with others, handle stress, and make decisions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities and perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, accurate movements; ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read maps and locate addresses in the delivery area; ability to navigate adverse terrain and delivery sites while carrying products.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and expecting the same from the crew.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image and adherence to standards.
Provide great customer service and maintain attendance and punctuality.
Support store cleanliness, marketing, and profitability.
Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as described in the posting.