General Manager(01052) - 1720 W Washington St

Domino's Franchise•Greenville, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, scheduling, store cleanliness, marketing, profitability, and maintaining company standards. The manager sets an example for the crew and ensures that all policies and procedures are followed. The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, completing inventory paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The position includes delivery-related requirements and may involve driving to deliver products and flyers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving.
  • Ability to work in conditions that may include varying or adverse weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for team members and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers.
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