General Manager(02751) - 646 Rte 173

Domino's Franchise•Antioch, IL

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, cleanliness, marketing, profitability, and adherence to company standards and procedures. The manager is expected to set an example for the crew and ensure that policies and procedures are followed. The role involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-specific duties and qualifications, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties described in the posting: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties described in the posting: access to an insured vehicle that can be used for delivery.
  • For delivery duties described in the posting: navigational skills to read a map and locate addresses in the designated delivery area.
  • For delivery duties described in the posting: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Manage all activities during the shift.
  • Oversee cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure that company policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain standards for store image, customer service, attendance, punctuality, and cleanliness.
  • Contribute to store marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.
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