General Manager (2057)

Domino's Franchise•West Bend, WI

About The Position

Domino's Pizza is hiring a General Manager to oversee store operations and team members. The role is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example, follows company policies and procedures, and expects the same from the crew. The position also involves staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, marketing, customer service, and profitability. Training and orientation are provided on the job. General store duties include operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting also describes delivery-related duties and requirements, including driving within a designated delivery area and delivering product and promotional materials. Work may involve standing and walking for extended periods, handling and lifting supplies, navigating stairs, and exposure to hot equipment, cold storage areas, food odors, cornmeal dust, moving parts, sharp edges, and changing or adverse weather. Team members may use computers, telephones, calculators, and pizza-preparation tools.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to operate all equipment and perform the general duties described for store team members.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all company policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain a perfect image and adhere to standards.
Provide great customer service.
Maintain attendance and punctuality.
Ensure transportation to and from work.
Maintain store cleanliness.
Support marketing and profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver product by car to customers within the designated delivery area and deliver flyers and door hangers.