Customer Service Rep (2057)

Domino's Franchise•West Bend, WI

About The Position

The Customer Service Rep answers telephone orders, communicates with customers in person and by phone, and prepares pizzas and other products. The role is offered for part-time or full-time schedules and promotes flexible hours in a fun environment. On-the-job orientation and training are provided, and opportunities to grow within the company may be available.

Requirements

Must be 16 years of age or older.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and co-workers.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid, and accurate movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high, and to carry other items including pizza sauce and dough trays.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area in storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and co-workers to process orders in person and by phone.
Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.