General Manager(02066) - 1009 E Main St

Domino's Franchise•Watertown, WI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store standards and cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew while providing great customer service and maintaining attendance and punctuality. Domino’s provides on-the-job orientation and training. The role involves general store duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting also describes physical requirements and work conditions associated with restaurant operations, and includes delivery-specific duties and qualifications.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and over the phone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • For delivery duties: a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying items, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls.
  • Manage customer relations and provide great customer service.
  • Set an example for the crew and ensure compliance with company policies, procedures, and standards.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store cleanliness and a professional store image.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from delivery driver to management, franchise ownership, or Manager Corporate Operations.
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