General Manager(07857) - 805 W. Whittier Blvd.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and ensure the crew does the same. The role also includes the general store-team duties described in the posting: operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Exercise judgment and multitask.
- Use basic arithmetic accurately and quickly and make correct monetary change.
- Understand and give correct written instructions.
- Communicate verbally with customers and coworkers, in person and by telephone.
- Use verbal, writing, and telephone skills to take and process orders.
- Use a computer keyboard or touch screen to enter orders.
- Meet strict quality-control standards and work under stress.
- Be able to deal with people, analyze and compile data, and make judgments and decisions.
- Meet attendance and punctuality expectations and have transportation to and from work.
Responsibilities
- Oversee all activities during the shift.
- Manage cost controls, inventory, cash, and customer relations.
- Set an example and ensure the crew follows all policies, procedures, and standards.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, cleanliness, and quality standards.
- Provide great customer service.
- Maintain attendance and punctuality.
- Ensure transportation to and from work.
- Contribute to marketing and store profitability.
- Operate store equipment, stock ingredients, and prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
