Customer Service Rep(07757) - 805 W San Marcos Blvd.

Domino's Franchise • San Marcos, CA

9h • Onsite

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided.

The role requires communicating with customers and coworkers in person and over the phone, following written instructions, processing orders, making accurate calculations and monetary change, and entering orders using a computer keyboard or touchscreen. Work includes standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, bending, crouching, and climbing. Some team members may deliver products within a designated area.

The work environment may involve changing or adverse weather during outside tasks; temperatures ranging from 36°F in the cooler to 90°F or higher in some work areas; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves working independently and with others, performing repetitive tasks, working under stress, meeting quality standards, and making judgments and decisions.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to perform the physical tasks described, including standing for most tasks and handling deliveries weighing up to 50 pounds.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders by phone and in person.
• Make accurate monetary change and enter orders using a computer keyboard or touchscreen.
• Deliver pizzas within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed