Customer Service Rep(08391) - 5151 W. Pico Blvd.

Domino's Franchise • Los Angeles, CA

3d • Onsite

About The Position

The Customer Service Rep supports store operations by serving customers and co-workers, processing orders, preparing products, and helping maintain the store. The role includes operating equipment, stocking ingredients and supplies, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided. The position pays $20.00 per hour and requires applicants to be at least 18 years old. The posting describes opportunities to advance from customer service to management and other roles.

Requirements

• Be at least 18 years of age.
• Comprehend and provide correct written instructions.
• Communicate verbally with customers and co-workers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, and differentiate hot and cold surfaces.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Perform work from a standing position, with short-distance walking and frequent reaching and hand use.
• Lift and handle deliveries and supplies weighing up to 50 pounds, and carry items including pizza sauce weighing 30 pounds and dough trays weighing approximately 12 pounds each.
• Push or pull trays on dollies, occasionally climb stairs or a ladder, and perform bending and crouching or squatting tasks.
• Tolerate exposure to varying and sometimes adverse weather during outside tasks, in-store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Use tools and equipment as needed, including a computer, telephone, calculator, pizza cutter, and pizza peel.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage.
• Perform other store tasks such as stocking shelves, cleaning, and maintaining the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed