General Manager(04797) - 733 South Broad Street

Domino's Franchise•Lititz, PA

16h

About The Position

As a Domino’s General Manager, you are responsible for the success of the store and its staff, including everything that happens during your shift. The role involves managing store operations and team performance, following company policies and procedures, and maintaining cost, inventory, cash, food, and customer-service standards. The position offers opportunities to develop a career with Domino’s, including potential progression to franchise ownership. The General Manager also performs hands-on store duties, including operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The role requires communication with customers and coworkers, accurate order entry and monetary transactions, and the ability to work in varied indoor and outdoor conditions. Physical duties include standing and walking, lifting and carrying supplies and food products, moving trays, occasional climbing, bending, crouching, reaching, and frequent use of the hands and arms. The work environment may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry food and supplies, including items weighing approximately 30 pounds, and to carry pizza-dough trays over short distances.
Ability to push or pull trays on dollies, occasionally navigate stairs or climb a ladder, bend, crouch or squat, and reach continuously.
Ability to use hands continuously throughout the day; shaping pizza dough requires frequent, forceful use of the forearms and wrists.
Ability to work in varying and sometimes adverse weather conditions during outside tasks, and in work areas with temperatures ranging from 36 degrees in the cooler to 90 degrees and above.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Talking and hearing on the telephone, near- and mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.
Reliable transportation to and from work.
Attendance and punctuality.

Responsibilities

Take responsibility for everything that happens during the shift and for the success of the store and its staff.
Set an example for the crew and follow all company policies and procedures, while expecting the same from team members.
Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, standards, customer service, attendance, punctuality, store cleanliness, marketing, and profitability.
Manage inventory and customer relations.
Operate all equipment.
Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and over the phone.
Unload and handle product deliveries, and stock supplies on shelves.
Complete store tasks such as changing prices on signs, washing walls, and performing maintenance as needed.