General Manager(03907) - 526 BROAD STREET

Domino's Franchise • Providence, RI

1d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager is expected to set an example and ensure the crew follows all policies and procedures. The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The position requires directing activities, working independently and with others, handling stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions. Work may involve exposure to varying weather, food odors, cornmeal dust, cramped spaces, temperature changes, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

The job description also includes delivery-specific duties and requirements: delivering products by car to customers, distributing flyers and door hangers, holding a valid driver’s license with a safe driving record, and having access to an insured vehicle for delivery. Delivery work involves navigating addresses and adverse terrain, carrying products, driving, walking, and potentially climbing multiple flights of stairs.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to direct activities and perform repetitive tasks, both independently and with others, while working under stress.
• Ability to meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent use of hands.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products.

Responsibilities

• Manage all activities and operations during the shift.
• Control costs, inventory, and cash; manage food and store profitability.
• Handle customer relations and provide great customer service.
• Staff the store, complete paperwork, and work to a schedule.
• Set an example and ensure team members follow company policies, procedures, and standards.
• Maintain attendance and punctuality, store cleanliness, and the store’s image.
• Support marketing activities.
• Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products by car to customers and distribute flyers and door hangers, as described in the delivery duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed