Customer Service Rep(03907) - 526 BROAD STREET

Domino's Franchise • Providence, RI

13h

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and support general store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities to grow into management and other positions within the company.

The work involves operating store equipment, stocking and preparing ingredients and products, handling telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members work with others and independently, perform repetitive tasks, and meet quality standards in a fast-paced store environment.

The position requires frequent standing and reaching, short-distance walking, and regular use of hands and arms. Duties may also involve lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and squatting. The work environment includes changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Hand-eye coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage.
• Perform store tasks such as stocking, cleaning, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed