General Manager - Chili's - Gainesville, TX

Maggiano's•Gainesville, TX

17h

About The Position

Chili's General Managers lead restaurant operations and the Management team, bringing a hospitality-focused approach to connecting with Team Members and Guests. They guide the team through high-energy shifts, work to exceed Guest expectations, and ensure the restaurant meets its financial responsibilities. The role combines operational leadership, team development, cost control, and promoting Chili's culture and service standards. Chili's describes itself as a casual dining company founded in Dallas, Texas, in 1975, with a legacy rooted in service, hospitality, and giving back. It aims to deliver the best experience to every Guest, every day.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Lead and direct the Management team, including scheduling, assigning responsibilities, and setting expectations.
Manage Management team performance through evaluations, coaching, and accountability.
Plan and implement weekly, monthly, and yearly financial budgets.
Oversee operations to ensure a great Guest experience.
Model and enforce operational and quality standards among Team Members.
Foster open communication between Team Members and the Management team.
Influence Team Member behavior by championing change and restaurant initiatives.
Drive business results using Chili's systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.