General Manager(07791) - 8350 Garvey Ave. #B
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store appearance and standards; customer service; attendance and punctuality; store cleanliness; marketing; and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may advance from assistant manager to general manager and into franchise ownership or corporate operations.
Requirements
- Use judgment, math skills, and the ability to multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and over the phone.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Attendance, punctuality, and transportation to and from work.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Manage staffing, paperwork, food, and work schedules.
- Set an example and follow company policies and procedures, ensuring the crew does the same.
- Maintain store image, cleanliness, and adherence to standards.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, and prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement to general manager, franchisee, or corporate operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
