Customer Service Rep(07791) - 8350 Garvey Ave. #B

Domino's Franchise•Rosemead, CA

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, providing customer service and helping prepare and process orders. The role includes operating store equipment, stocking ingredients, preparing products, receiving telephone orders, and cleaning equipment and the facility. Training and orientation are provided on the job. The position may offer opportunities for advancement, including into management.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to work around varying and sometimes adverse weather conditions, changing temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
  • Clean equipment and the facility approximately daily.
  • Remove trash and perform other outside tasks.
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