General Manager II - Store 9244 - Green Cove Springs, FL

Advance Auto Parts•Green Cove Springs, FL

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires understanding store and automotive systems and parts, with the ability to identify, troubleshoot, and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. The schedule is based on the needs of the business. The position is eligible for sales commission based on individual or store performance. The company is an equal opportunity employer and complies with applicable federal, state, and local laws.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to speak and write English, communicate effectively, and build strong relationships with Customers, peers, and upper management.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to recruit, select, hire, and develop quality Team Members.
Ability to build and grow relationships with Professional Customers.
Ability to execute and train store operational processes, procedures, inventory systems, store equipment, POS systems, parts lookup systems, and DIY testing and diagnostic equipment.
Ability to locate and stock parts, perform advanced parts lookup and sourcing, and source parts from special orders, FDO, second sources, and other places.
Ability to execute and train project and product quality recommendations.
Ability to become ASE P2 certified or an ASE-ready equivalent.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Proficiency with Microsoft PowerPoint.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Perform manager-on-duty duties, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.