General Manager, US REMS

Colliers International Valuation & Advisory Services•New York, NY

1d•Onsite

About The Position

The General Manager oversees all aspects of a commercial building portfolio, including operations, financial activities, construction, and project management. Working with property management and the client, the role focuses on enhancing long-term asset value through proactive management, capital planning, project management, technical advisory services, assessment of building operations, effective repair and maintenance programs, and development of operations staff. This is an onsite position in Colliers’ New York City location.

Requirements

At least 10 years of progressive experience in commercial property management.
Ability to provide a high degree of professional customer service to internal and external parties.
Ability to work under pressure and with strong personalities.
Strong client-relations skills with clients and tenants.
Strong organizational, time-management, and project-management skills, with the ability to work independently and as part of a team.
Strong understanding of financial reports, including actual-versus-budget variances.
Experience and understanding of project management for tenant improvements and capital expenditure projects.
Strong understanding of lease agreements and leasing terms.
Bachelor’s degree or equivalent work experience; a degree is preferred and equivalent work experience is stated as required.
Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook.
Currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.

Nice To Haves

Experience managing historically significant sites and working with New York City local laws and commissions to ensure compliance.
Commercial real estate accreditation such as CPM or RPA.
Construction and project management experience.

Responsibilities

Deliver excellent customer service to internal and external partners at all organizational levels.
Ensure compliance with tenant leases, regulatory requirements, and the management contract.
Establish and maintain positive relationships with clients, tenants, vendors, and contractors.
Prepare annual budgets and tenant reconciliations for review and approval by senior management and ownership.
Prepare and review monthly and/or quarterly ownership reports.
Monitor property financial performance against ownership goals and objectives.
Review contracts, invoices, and rent-up schedules.
Supervise and develop property management staff.
Manage tenant improvement construction and capital improvement projects.
Partner with ownership, marketing, and leasing teams to support leasing efforts.
Oversee and participate in preparation of annual portfolio adjustments and reconciliations.
Enhance property value and ensure the property remains competitive in the marketplace.
Assist the client in developing and implementing master plans and achieving current and future business goals.