General Manager, US REMS
About The Position
The General Manager oversees and manages all aspects of a commercial building portfolio, including operations, financial activities, construction, and project management. In collaboration with property management and the client, the role aims to enhance long-term asset value through proactive and innovative management. The position includes capital planning and project management, technical advisory services, assessment of building operations, oversight of effective repair and maintenance programs, and active development of operations staff. This is an onsite position in Colliers’ New York City location. The role is eligible for an annual bonus based on company and individual performance. Applicants must already be authorized to work in the United States on a full-time basis; visa sponsorship is not available.
Requirements
- At least 10 years of progressive experience in commercial property management.
- Provide a high degree of professional customer service to internal and external parties.
- Ability to work well under pressure and with strong personalities.
- Excellent client relations skills with clients and tenants.
- Strong organizational, time management, and project management skills, with the ability to work independently and as part of a team.
- Strong understanding of financial reports, including actual-versus-budget variances.
- Experience and understanding of project management for tenant improvement and capital expenditure projects.
- Strong understanding of lease agreements and leasing terms.
- General understanding of mechanical, electrical, and plumbing building systems.
- BA/BS degree or equivalent work experience; a degree is preferred and equivalent work experience is required.
- Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Experience managing historically significant sites and working with New York City local laws and commissions to ensure compliance.
- Commercial real estate accreditation such as CPM or RPA.
- Construction and project management experience.
Responsibilities
- Deliver excellent customer service to all levels of the organization and external partners.
- Ensure compliance with tenant leases, regulatory requirements, and the management contract.
- Establish and maintain positive relationships with clients, property tenants, vendors, and contractors.
- Prepare annual budgets and tenant reconciliations for review and approval by senior management and ownership.
- Prepare and review monthly and/or quarterly ownership reports, and assess financial performance against owner goals and objectives.
- Review contracts, invoices, and rent-up schedules.
- Supervise and develop property management team members and staff.
- Manage tenant improvement construction and capital improvement projects.
- Partner with ownership, marketing, and leasing teams to support leasing efforts.
- Oversee and participate in annual portfolio adjustments and reconciliations.
- Enhance property value while maintaining the property’s competitiveness in the marketplace.
- Assist the client in developing and implementing master plans and achieving current and future business goals.
Benefits
- Annual bonus based on company and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
