General Manager / Restaurant Manager - Demetres Burlington
About The Position
About Us: Craving a challenging and rewarding career in a place you actually love? Perfect . Our people are the best part about Demetres and we're always looking for the right people to carry the tradition of excellence. Demetres is a place where good things happen. We serve brilliant desserts that are handcrafted in store, with our own artisanal ice creams. We serve these creations in a restaurant setting with table service, and we have fun doing it. Oh and we've been at it for 35+ years! About the Role: As General Manager of our Burlington location, you'll own every aspect of the restaurant: building and leading a strong team, delivering a premium guest experience, and driving the financial success of the location. You'll be the person who sets the tone on the floor and makes Burlington a place both guests and staff love to be.
Requirements
- 3+ years of management or supervisory experience in hospitality or food service (full-service or table-service restaurant experience strongly preferred).
- Strong leadership and interpersonal skills; a track record of building and motivating diverse teams.
- A genuine passion for hospitality and a commitment to premium guest experiences.
- Solid financial and operational acumen; comfortable owning inventory, food cost, and labour.
- Strong communication and problem-solving skills; calm and decisive under pressure.
- Flexibility to work evenings, weekends, and holidays based on business needs.
Responsibilities
- Lead day-to-day restaurant operations, ensuring smooth table service and consistently high standards in guest experience, product quality, and efficiency.
- Hire, train, coach, and motivate your team; oversee onboarding, scheduling, performance reviews, and ongoing development.
- Manage inventory, supplies, and ordering, with strong controls over waste and shrink.
- Own the location's financial performance, including sales, food cost, and labour.
- Deliver outstanding hospitality: respond to guest feedback, resolve concerns, and understand what drives guest loyalty.
- Partner with head office and marketing to bring local promotions and campaigns to life.
- Uphold food safety, health, and workplace safety standards across the restaurant.
- Support special projects across the broader Demetres organization as opportunities arise.
Benefits
- Competitive salary and a benefits program
- Paid vacation and staff discounts on our ice cream, treats, and products
- Real opportunity to grow your career across the Demetres network
- A collaborative, creative, and supportive team
- Exposure to brand marketing, seasonal product launches, and strategic projects for those with long-term ambitions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
