General Manager of Marketing and Operations

Gainesville•Gainesville, FL

About The Position

Jeff’s Bagel Run is seeking a dynamic, people-first General Manager to lead its Gainesville location. The General Manager is responsible for day-to-day restaurant operations, developing a high-performing team, delivering exceptional guest experiences, and driving business results. The role also emphasizes building local partnerships and community connections to grow the business.

Requirements

A track record of meeting KPIs and delivering results.
Strong communication, coaching, and people-development skills.
Excellent decision-making abilities under pressure.
A hands-on leadership style rooted in accountability, positivity, and adaptability.
Attention to detail in financial controls, store cleanliness, and guest engagement.
Flexibility to work varied hours, including weekends and holidays.

Responsibilities

Oversee daily restaurant operations and meet KPIs, sales goals, and profitability targets.
Lead, coach, hire, and develop the team to deliver strong hospitality and consistent results.
Manage inventory, purchasing, receiving, and vendor relationships.
Maintain safety, cleanliness, and operational standards.
Use guest feedback to improve the business and encourage repeat visits.
Communicate proactively with the Operating Manager.
Uphold company policies and accurately manage cash, comps, discounts, and reporting.
Create a positive, high-energy work environment that promotes teamwork and accountability.
Build community connections and identify local opportunities to grow the business.
Make timely decisions in fast-paced, high-pressure situations.
Ensure ambience, service, and food quality meet company standards.
Work alongside the team and support service, operations, and team success wherever needed.