General Manager III - Store 9961 - Court Braselton, GA

Advance Auto Parts•Braselton, GA

13d

About The Position

The General Manager leads store sales and service performance, develops Professional Customer relationships, and oversees Team Member hiring, development, performance management, coaching, scheduling, and engagement. The role ensures inventory and operational standards are met and coaches the team to meet the needs of DIY and Professional Customers. The General Manager also handles manager-on-duty responsibilities, leads change management, and fosters a respectful, inclusive environment. The role may provide DIY services such as battery testing and installation and wiper installation, and may assist the District or Region with other functions upon request. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability and demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to communicate effectively, build strong relationships with Customers, peers, and upper management, and speak and write English.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentage.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to locate and stock parts; source parts from multiple places, including special order, FDO, and second sources; and perform advanced parts lookup and sourcing.
Safety knowledge and skills.
Ability to become ASE P2 certified or achieve an ASE-ready equivalent.
Ability to execute and train operational processes, systems, and equipment related to store operations and DIY services.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
PowerPoint proficiency.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train project and product quality recommendations, store operational processes, inventory systems, store equipment, POS and parts lookup systems, and testing and diagnostic equipment for DIY services.
Review and analyze P&L statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.