Universal Banker - Braselton, GA

Vallant Bank • Braselton, GA

22h

About The Position

The Universal Banker is responsible for delivering exceptional customer interactions and efficiently and accurately completing transactions associated with both teller and personal banker duties. The role requires accurate knowledge of the bank’s products and services, high-quality service during all transactions, and matching customer financial goals with suitable product and service solutions.

The position supports deposit growth by creating an exceptional branch experience and responding to customer needs as they arise. The Universal Banker builds long-term relationships with a focused group of customers by understanding the customer base and proactively identifying individual financial goals. The employee is expected to maintain a positive service mentality and balance customer satisfaction with the resources and needs of the organization.

The employee supports the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy through their actions and conduct. Vallant Bank is an equal opportunity employer and a drug-free workplace. Employment is conditional on a completed employment application and satisfactory background check and drug-screening results.

Requirements

• High school graduate, with equivalent work and skill experience.
• Willingness to serve.
• Comprehensive knowledge of the bank’s products and services.
• Ability to function efficiently in a network environment and working knowledge of Microsoft Office and SharePoint.
• General business-level math skills and general accounting knowledge, including debits, credits, and bank account reconciliations.
• General understanding of the Federal Reserve Banking System.
• Ability to collect, research, and analyze information skillfully.
• Professional conduct in accordance with employee handbook guidelines.
• Self-starter with good judgment, attention to detail, and the ability to work well with others and respond to supervisory guidance.

Nice To Haves

• One year of banking, customer service, and/or sales experience preferred.
• Creative, flexible, eager, nurturing, and open to change.

Responsibilities

• Provide exceptional customer interactions while efficiently and accurately completing teller and personal banker transactions.
• Maintain accurate knowledge of the bank’s products and services.
• Ensure superior-quality service in completing customer transactions.
• Identify customer financial needs and match them with appropriate product and service solutions.
• Support deposit growth by creating an exceptional customer experience and addressing customer needs in the branch.
• Build long-term relationships with a focused group of customers by understanding the customer base and proactively identifying individual financial goals.
• Maintain a positive service mentality while balancing customer satisfaction with organizational resources and needs.
• Support the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy through actions and conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED