Universal Banker - Evans, GA

Vallant Bank • Evans, GA, US, GA

4h

About The Position

The Universal Banker is responsible for delivering exceptional customer interactions and efficiently and accurately completing customer transactions across teller and personal banker responsibilities. The role requires accurate knowledge of the bank’s products and services, high-quality service, and matching customer financial needs and goals with appropriate product and service solutions.

The position supports deposit growth by creating an exceptional branch experience, identifying and addressing customer needs, and building long-term relationships with a focused group of customers. The Universal Banker is expected to understand the customer base, proactively uncover individual financial goals, maintain a positive service mentality, and balance customer satisfaction with organizational resources and needs. The employee supports the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy through their actions and conduct.

Requirements

• High school graduation, or equivalent work and skill experience.
• Comprehensive knowledge of the bank’s products and services.
• Willingness to serve.
• Ability to function efficiently in a network environment.
• Working knowledge of Microsoft Office and SharePoint.
• General business-level math skills and general accounting knowledge, including debits, credits, and bank account reconciliations.
• Project a professional image by adhering to the employee handbook.
• General understanding of the Federal Reserve Banking System.
• Ability to collect, research, and analyze information skillfully.
• Be a self-starter and creative thinker; be flexible, eager, nurturing, open to change, and exercise good judgment.
• Lead by example, pay attention to detail, work well with others, and respond to supervisory guidance.
• Complete an employment application and receive satisfactory background check and drug screening results as a condition of employment.

Nice To Haves

• One year of banking, customer service, and/or sales experience preferred.

Responsibilities

• Demonstrate exceptional customer interaction while efficiently and accurately completing teller and personal banker transactions.
• Maintain accurate knowledge of the bank’s products and services.
• Provide superior-quality service when completing customer transactions.
• Match customers’ financial needs and goals with suitable products and services.
• Grow bank deposits by creating an exceptional customer experience and addressing customer needs in the branch.
• Build long-term relationships with a focused group of customers by understanding the customer base and proactively uncovering individual financial goals.
• Maintain a positive service mentality.
• Satisfy customers while considering the resources and needs of the organization.
• Support the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy through actions and conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED