General Manager II - Store 6152 Somerset, NJ

Advance Stores Company • Somerset, NJ

7d • Onsite

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store and automotive systems and parts, with the ability to identify and troubleshoot issues and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and appearance standards. The position is exempt and requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales goals, and other business demands; the schedule is based on business needs.

The General Manager leads store sales and service, builds Professional Customer relationships, and oversees hiring, development, performance management, coaching, scheduling, and engagement of Team Members. The role ensures inventory and operational standards, manages on-duty responsibilities, leads change, and fosters a respectful environment for Customers and Team Members. The position may also provide DIY services such as battery installation and testing and wiper installation, and assist the District or Region with other functions upon request.

The role is usually performed indoors, with occasional outdoor work and exposure to weather while installing batteries or wiper blades. The General Manager is predominantly walking or standing and may encounter mechanical parts, heights, chemicals, electrical hazards, explosives, and vibration. The noise level is usually moderate. The position is eligible for sales commission based on individual or store performance.

Requirements

• 2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
• Successful experience managing profitability, with proven financial and business acumen.
• High school diploma or GED.
• Valid driver's license.
• Ability to work a variety of days, evenings, and weekends as needed.
• Effective English communication skills, both spoken and written, and ability to build strong relationships with Customers, peers, and upper management.
• Ability to use Microsoft Word and Excel effectively.
• Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percentages.
• Ability to review and analyze business reports, including profit and loss statements.
• Ability to hold others accountable, inspect work quality, and give inspiring feedback.
• Ability to recruit, select, hire, and develop quality Team Members.
• Ability to build and grow relationships with Professional Customers.
• Ability to execute and train store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
• Ability to review and analyze P&L statements.
• Ability to locate and stock parts; source parts through special orders, FDO, and secondary sources; and perform advanced parts lookup and sourcing.
• Ability to execute and train project and product quality recommendations.
• Safety knowledge and skills.
• Ability to become ASE P2 certified or an ASE-ready equivalent.

Nice To Haves

• Bachelor’s degree in business or a related area preferred.
• Working knowledge of automotive systems preferred.
• Spanish language skills are a plus.
• PowerPoint skills preferred.
• ASE certification preferred, but not required.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
• Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
• Ensure execution of inventory and operational standards.
• Coach Team Members to deliver on Customer expectations for both DIY and Professional Customers.
• Perform manager-on-duty responsibilities, including touch-base coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
• Lead change management.
• Embrace diversity and foster a respectful environment for Customers and Team Members.
• Provide DIY services, including battery installation and testing and wiper installation.
• Assist the District or Region with other functions upon request.

Benefits

• Comprehensive health and wellness benefits program for Team Members and their families.
• Sales commission eligibility based on individual or store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED