General Manager II

CAMPBELL OIL COMPANY INC•Lumberton, NC

2d•Onsite

About The Position

The General Manager II oversees the overall operations of a Minuteman Convenience store, an emerging location with annual inside sales of less than $900,000. This hourly role is responsible for driving sales, delivering excellent customer service, managing the store team, and achieving business targets. The General Manager creates a positive and productive work environment, maintains the store’s visual appeal, and upholds company standards. A detailed job description will be available upon employment.

Requirements

People-first mentality and commitment to fast, friendly service.
Bachelor’s degree in Business Administration, Retail Management, or a related field; relevant work experience may be considered instead of a degree.
Proven experience as a Store Manager, Retail Manager, or in a similar retail leadership role.
Strong leadership skills and ability to inspire, motivate, and develop a diverse team.
Excellent interpersonal and communication skills for engaging with customers, employees, and stakeholders.
Demonstrated ability to grow sales and achieve business targets.
Business acumen and understanding of retail operations, inventory management, and visual merchandising.
Proficiency with computer systems, point-of-sale software, and other retail-related tools.
Knowledge of labor laws, regulations, and compliance requirements.
Ability to work in a fast-paced environment and manage multiple responsibilities effectively.
Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

Develop and execute strategies to grow sales, achieve revenue targets, and maximize profitability.
Train and motivate the store team to deliver exceptional customer service and build lasting customer relationships.
Recruit, hire, train, coach, and develop store employees, and provide feedback and performance evaluations.
Oversee inventory ordering, receiving, and stock levels.
Implement visual merchandising strategies and maintain appealing product displays.
Analyze sales data and key performance indicators, identify trends and opportunities, and take action to address risks.
Control labor, supply, and other operating costs to meet budget goals.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain store cleanliness, organization, and visual standards.
Build positive customer relationships, resolve concerns, and identify opportunities for improvement.
Monitor industry trends, competitors, and consumer preferences to inform strategies and innovation.
Prepare and analyze financial reports, including sales, expenses, and profit margins, to guide decisions and improve performance.
Collaborate with marketing, purchasing, and other departments to align strategies, implement promotions, and support business objectives.