FIELD-BASED MAINTENANCE TECHNICIAN in Topeka KS

Dollar General • Topeka, KS

14h • Onsite

About The Position

The field-based General Maintenance Technician supports maintenance operations for assigned Dollar General stores within a geographic area. The technician travels to stores in response to maintenance tickets, troubleshoots entry-level maintenance concerns, supports preventive maintenance, and assesses safety equipment. The role partners with store leaders to identify and address repairs, provide guidance on operational solutions, and teach maintenance best practices that help extend the life of coolers, freezers, and other equipment.

The technician uses a Computer Maintenance Management System (CMMS) to document, communicate, and coordinate work with business partners. They interact with store and operational leaders, may occasionally engage senior executives, and work with external vendors and maintenance service providers. The position supports Dollar General’s customer-service and brand-growth objectives by executing company maintenance standards. Tickets must be documented and resolved within designated time frames. Occasional after-hours work may be required based on repair urgency.

Requirements

• High school diploma or applicable experience.
• Active driver's license.
• Willingness to travel up to 100%.
• Ability to pass a Motor Vehicle Background Check.
• Ability to lift 50 pounds or more.
• Exceptional problem-solving skills and ability to identify and support entry-level repairs.
• Basic computer knowledge.
• Ability to communicate effectively with senior executives, organizational colleagues, and external parties.
• Strong commitment to customer service.
• Ability to manage multiple priorities.

Nice To Haves

• Previous store management or retail experience.

Responsibilities

• Travel to assigned Dollar General stores to respond in person to maintenance tickets and reported concerns.
• Troubleshoot entry-level maintenance issues and support repairs and operational solutions.
• Assess and perform preventive maintenance and small maintenance activities when possible.
• Collect and verify asset information for on-site service projects within the assigned operating district.
• Provide light exterior grounds support and assess safety equipment in alignment with local ordinances.
• Document, communicate, and resolve tickets within designated time frames using the CMMS.
• Educate store leaders on maintenance best practices and operational processes, including practices that support the longevity of coolers, freezers, and equipment.
• Train others on root causes of issues when necessary.
• Partner with store leaders and interact with operational leadership, senior leaders, and external vendors or maintenance providers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED