Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

1d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for its Store Operations team, which provides customer service and supports customers seeking financial solutions. Team members connect with customers, process financial transactions, explain services, support account management and collections, participate in community outreach, maintain the store, and follow company procedures and security protocols. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day event at TitleMax, 2041 NW Topeka Blvd, Topeka, Kansas 66608, on October 20, 22, or 27, from 10:00 a.m. to 5:00 p.m. (year not specified). Specific duties vary by position; applicants are directed to individual job listings for position details. The company describes itself as a consumer specialty finance organization operating more than 1,500 stores across 24 states, with online products in 20 states and more than 10 brands. In-store positions are in person only. The role requires a high school diploma or equivalent, customer-facing communication skills, attention to detail, computer proficiency, a valid driver's license, auto insurance, and a personal vehicle for use during the workday. Mileage is compensated. Applicants must be at least 18 years old (19 in Alabama) and must complete a background check conducted in accordance with applicable law. The work frequently involves standing, moving around the store and outside it, handling items up to 25 pounds, and operating mechanical controls such as a keyboard.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Successful background check; checks are conducted and results considered in accordance with applicable law.
Ability to meet physical demands that frequently include remaining stationary, standing up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a strong customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and potential opportunities across the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, all with telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program offering mental health resources, life coaching, and other support for employees and family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing with tenure.