Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

1d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for its Store Operations team at a Career Day in Topeka, Kansas. Team members work on the front line of the business, helping customers access financial solutions and providing a strong customer experience. The role includes serving customers, processing financial transactions, supporting account management and collections, participating in community marketing, maintaining the store, and following safety and compliance procedures. Specific duties may vary by position; the posting directs candidates to individual job listings for role-specific details.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency with phones, point-of-sale systems, Microsoft Office, and other computer systems.
Must be at least 18 years old, or 19 in Alabama.
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Must pass a background check conducted in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and provide a positive customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer financial services suited to customers’ needs and circumstances.
Assist with customer account management, collections, and payment acceptance.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training and follow company policies, procedures, and office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training with opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other resources for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off that begins at 12 days in the first year and increases over time.