Career Day in Wichita, KS!

Community Choice Financial Family of Brands•Wichita, KS

1d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team. Store Operations team members are on the front line of the business, helping customers access financial solutions while delivering strong customer service and an excellent overall experience. The posting invites candidates to meet with a hiring manager at a Career Day in Wichita, Kansas, to learn about available career opportunities; it does not identify a specific position beyond opportunities within Store Operations. Team members build customer relationships, process financial transactions, help customers understand and manage their financial services, support community outreach and marketing, maintain the store, and follow company procedures and security protocols. In-store positions are performed in person. The company offers training, development, advancement opportunities, and a range of benefits, subject to applicable plan terms and eligibility requirements.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, POS systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling or cash drawer/vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business, and support brand loyalty.
Help customers access the company’s financial solutions and provide a strong customer experience.
Review, validate, and accurately process financial transactions such as check cashing, money transfers, and loans or pawns.
Educate customers about transactions and offer financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and comply with office security protocols, including management of a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement among the company’s eleven brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple medical insurance coverage choices, all with telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits options, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program providing access to mental health resources, life coaching, and other support for employees and family members.
Discount Marketplace with access to nationwide and local retailer discounts.
Paid time off that increases with tenure, starting at 12 days in the first year.