Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS
•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious candidates and experienced leaders for its Store Operations team, which provides customer service and financial solutions to people in their communities. Candidates are invited to meet one-on-one with a hiring manager at Career Day in Topeka, Kansas, to learn about available career opportunities. In-store positions are in person only. The listed qualifications and duties describe minimum standards and may not cover every requirement or function; additional duties may be assigned, and the Company may revise the job description. The Company uses AI tools to assist with recruitment and hiring.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to enter data accurately.
  • Proficiency using phones, POS systems, Microsoft Office, and other computer systems.
  • At least 18 years of age (19 in Alabama).
  • Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
  • Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
  • Must pass a background check; checks and results are handled in accordance with applicable law.

Nice To Haves

  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling and cash drawer or vault management experience.
  • Bilingual English/Spanish; may be required at certain locations.

Responsibilities

  • Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty, while helping them access the Company's financial solutions.
  • Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
  • Explain transactions to customers and offer financial services suited to their needs.
  • Assist with customer account management, collections, and accepting customer payments.
  • Participate in in-store and community events and external marketing.
  • Help maintain the store's appearance and cleanliness.
  • Complete ongoing training, follow Company policies and procedures, and follow office security protocols, including managing a cash drawer.

Benefits

  • Paid on-the-job training and a comprehensive new-hire program.
  • Access to a learning management system with e-learning modules for professional and personal development.
  • Cross-brand training with opportunities across the Company's brands.
  • Key Holder Program to develop leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
  • Traditional and Roth 401(k) retirement plans with a Company match.
  • Company-sponsored life and AD&D insurance.
  • Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
  • Employee Assistance Program with free mental health resources, life coaching, and other resources for employees and family members.
  • Free access to discounts from nationwide and local retailers through the Discount Marketplace.
  • Paid time off that starts at 12 days in the first year and grows with tenure.
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