Career Day in Topeka, KS!

Community Choice Financial Family of Brands•Topeka, KS

5h•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for opportunities on its Store Operations team, the front line of the business that serves customers seeking financial solutions. Store Operations team members provide customer service, process financial transactions, explain and offer services, support account management and collections, participate in community activities, maintain the store, and follow company policies and security procedures. The posting invites candidates to meet one-on-one with a hiring manager at a Career Day in Topeka, Kansas; it does not identify a specific position title or provide position-specific details, so duties may vary by role. The company offers paid on-the-job training, learning and development resources, cross-brand training, leadership development through a Key Holder Program, performance-based advancement, and educational reimbursement. Benefits listed include medical coverage options, retirement plans with a company match, insurance options, employee assistance resources, discounts, and paid time off.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands described, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash-handling or cash-drawer/vault management experience.
Bilingual English/Spanish ability; it may be required at certain locations.

Responsibilities

Greet and connect with customers to build relationships, encourage repeat business, and provide a strong customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions and offer customers personalized financial services.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols, including cash-drawer management.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training for opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance coverage choices, all including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other Employee Assistance Program resources for employees and family members.
Free access to discounts from nationwide and local retailers through the Discount Marketplace.
Paid time off that starts at 12 days in the first year and grows with tenure.