FIELD-BASED MAINTENANCE TECHNICIAN in Clarksville TN
About The Position
The field-based General Maintenance Technician supports maintenance operations at assigned Dollar General stores within a geographic area. The role responds in person to maintenance tickets, assesses preventative maintenance needs, and supports entry-level repairs. The technician travels to stores, works with store leaders to identify and address maintenance concerns, and educates them on practices that help maintain coolers, freezers, and other equipment. The position uses a Computer Maintenance Management System (CMMS) to document tickets and communicate with business partners. It interacts with store and operational leadership, sometimes senior executives, and external vendors or maintenance providers. The role supports Dollar General’s customer-service mission and brand growth by carrying out maintenance standards.
Requirements
- High school diploma or applicable experience.
- Active driver's license.
- Ability to travel up to 100%.
- Ability to pass a Motor Vehicle Background Check.
- Exceptional problem-solving skills and ability to identify and support entry-level repairs.
- Basic computer knowledge.
- Ability to communicate effectively with senior executives, the organization, and external parties.
- Strong commitment to customer service.
- Ability to lift 50 pounds or more.
Nice To Haves
- Previous store management or retail experience.
Responsibilities
- Travel to assigned stores in response to maintenance concerns reported by store leadership.
- Troubleshoot maintenance issues and support entry-level repairs and preventative maintenance.
- Collect and verify asset information for on-site service projects within the assigned operating district.
- Guide store leadership on operational solutions and preventative maintenance.
- Provide light exterior grounds support and assess safety equipment in alignment with local ordinances.
- Document, communicate, and resolve tickets in the CMMS within designated time frames.
- Train store personnel on root causes of issues when necessary.
- Complete on-site checklists to identify preventative maintenance or small maintenance activities that can be performed.
- Educate store leadership on operational processes and maintenance best practices for coolers, freezers, and equipment.
- Work with store leaders, operational leadership, and external vendors or maintenance service providers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
