Maintenance Technician - Clarksville, TN

True Property Management•Clarksville, TN
•Onsite

About The Position

The Maintenance Technician is responsible for maintaining the property's safety, functionality, cleanliness, and overall appearance. The role includes routine and emergency repairs, preventative maintenance, apartment unit turns, and upkeep of building systems, common areas, amenities, and grounds. The technician works closely with the Property Manager and maintenance team to complete work orders, maintain property standards, manage supplies and expenses within budget, and keep the property in good working condition. The position requires participation in a rotating after-hours emergency on-call schedule, including weekends and holidays, and the ability to respond to assigned properties within 45 minutes when on call. The technician must follow company standards, safety procedures, and applicable laws and regulations, and provide professional, timely, courteous, customer service-oriented support to residents, coworkers, vendors, and management. The employee provides basic personal hand tools; the property provides heavy machinery and specialty equipment as needed.

Requirements

  • Demonstrated knowledge of general property maintenance, troubleshooting, and repair techniques.
  • Working knowledge of HVAC, electrical, plumbing, appliances, carpentry, drywall, painting, and general building maintenance.
  • Knowledge of pool maintenance, pool chemical handling, and applicable health and safety requirements.
  • Ability to perform apartment unit turns and complete maintenance tasks to established company standards.
  • Understanding of preventative maintenance practices, work order procedures, and maintenance documentation.
  • Knowledge of safe work practices, including proper PPE use, lockout/tagout procedures, and safe chemical handling.
  • Ability to use basic hand tools and common maintenance equipment safely and effectively.
  • Must be able to lift and carry up to 50 pounds and perform physical duties including standing, walking, bending, reaching, and working in indoor and outdoor conditions.
  • Must have dependable transportation and a valid driver's license.
  • Must be available to work the standard schedule of 8:30 AM to 5:30 PM and participate in rotating after-hours, weekend, and holiday on-call schedules.
  • Must be able to respond to assigned properties within 45 minutes when on call.
  • Must provide and maintain a basic set of personal hand tools.
  • Must demonstrate reliability, dependability, accountability, and a strong work ethic.
  • Must communicate effectively, follow instructions, and work independently or as part of a team.
  • Must demonstrate attention to detail, sound judgment, and effective problem-solving skills.
  • Must maintain a professional, courteous, respectful, customer service-oriented approach.
  • Must be organized, prioritize tasks, manage time effectively, and meet established deadlines.
  • Must be willing to assist with training and supporting other team members, attend required meetings and approved training, and follow company policies and procedures.
  • Must comply with company safety policies, OSHA requirements, and applicable federal, state, and local regulations.
  • Must follow established procedures for equipment operation, chemical storage and handling, and workplace safety.
  • Must comply with Fair Housing requirements, the ADA, and other applicable laws and regulations.
  • Must maintain clean, safe, and orderly work areas and promptly report safety hazards, property damage, and maintenance concerns.

Responsibilities

  • Perform routine and emergency repairs involving HVAC, electrical, plumbing, appliances, carpentry, drywall, painting, and other building systems.
  • Complete apartment unit turns according to company standards and established timelines.
  • Respond to and complete work orders within 24 hours unless otherwise approved or awaiting an outside contractor.
  • Conduct scheduled preventative maintenance and inspections as directed by the Property Manager.
  • Maintain the cleanliness, safety, and appearance of interior and exterior common areas.
  • Maintain pool and deck areas, including pool care, chemical handling, and compliance with applicable health department requirements.
  • Maintain landscaping and grounds, and assist with exterior building and structural upkeep.
  • Document completed work, parts and materials used, outstanding repairs, and required follow-up.
  • Follow company procedures for equipment use, chemical handling, personal protective equipment, lockout/tagout, and other applicable safety requirements.
  • Assist with monitoring maintenance expenses, supplies, and materials to help ensure adherence to the property's budget.
  • Participate in daily team meetings to review work orders, ongoing projects, maintenance priorities, and property needs.
  • Respond to assigned after-hours emergency calls according to company procedures and response-time requirements.
  • Assist with training and supporting new maintenance team members as needed.
  • Attend approved company and industry training sessions.
  • Maintain professional communication and a clean, organized work area while supporting residents, coworkers, vendors, and management.
  • Perform duties in accordance with company policies, Fair Housing requirements, the ADA, and applicable laws and standards.
  • Perform additional duties as assigned by the Property Manager or supervisor.
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