FIELD-BASED MAINTENANCE TECHNICIAN in Dayton OH
About The Position
The field-based General Maintenance Technician supports maintenance operations for assigned Dollar General stores within a geographic area. The technician travels to stores in response to maintenance tickets, troubleshoots entry-level maintenance concerns, supports preventative maintenance, and assesses safety equipment. The role partners with store leaders to identify and address repairs, provides guidance on operational solutions, and educates leaders on maintenance practices that help extend the life of coolers, freezers, and other equipment. The technician uses a Computer Maintenance Management System (CMMS) to document and communicate ticket activity and interact with business partners. The position works with store and district leadership, senior operational leaders, and external vendors or maintenance service providers. Tickets must be documented and resolved within designated time frames. Occasional after-hours work may be required depending on repair urgency.
Requirements
- High school diploma or applicable experience.
- Active driver's license.
- Willingness to travel up to 100%.
- Ability to pass a motor vehicle background check.
- Exceptional problem-solving skills and ability to identify and support entry-level repairs.
- Basic computer knowledge.
- Ability to communicate effectively at all levels, including senior executives, the organization, and external parties.
- Strong commitment to customer service.
- Ability to lift 50 pounds or more.
Nice To Haves
- Previous store management or retail experience.
Responsibilities
- Travel to assigned Dollar General stores to respond in person to maintenance tickets.
- Troubleshoot maintenance concerns and support entry-level repairs within the assigned operating district.
- Assess and support preventative maintenance, including completing on-site checklists and small maintenance activities when possible.
- Collect and verify asset information for on-site service projects.
- Guide store leadership on operational solutions and maintenance processes.
- Educate store leaders on maintenance best practices to help ensure the longevity of coolers, freezers, and equipment.
- Provide light exterior grounds support and assess safety equipment in alignment with local ordinances.
- Document, communicate, and interact with business partners using the Computer Maintenance Management System (CMMS).
- Resolve and document tickets within designated time frames.
- Provide training on root causes of issues when necessary.
- Work with store leaders, operational leadership, and external vendors or maintenance service providers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
