General Liability & Litigation Specialist

Circle K • Raleigh, NC

5d

About The Position

The General Liability & Litigation Specialist manages an assigned portfolio of General Liability and litigated casualty claims from referral through resolution. This role involves reviewing investigations, coordinating with third-party administrators and defense counsel on case strategy, and monitoring litigation deadlines and claim activity. The specialist will partner with business stakeholders to handle records, discovery, and witness support, while maintaining accurate claim information in Riskonnect. Additionally, the role includes identifying recurring loss drivers and contributing to improvements in claim handling and operational risk controls.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in General Liability claims, litigation management, casualty insurance, risk management, or a related field.
• Experience evaluating liability, damages, reserves, and claim resolution strategies.
• Working knowledge of litigation processes, discovery, mediation, settlement, and trial preparation.
• Strong analytical, organizational, written communication, negotiation, and stakeholder-management skills.
• Ability to manage multiple priorities and sensitive matters in a fast-paced environment.

Nice To Haves

• Experience in multi-site retail, convenience store, transportation, hospitality, or a similar operating environment.
• Experience with premises liability, negligent security, catastrophic injury, or commercial automobile claims.
• Experience working with third-party administrators and defense counsel.
• Experience with Riskonnect or a similar claims management system.
• AIC, ARM, CPCU, SCLA, or a comparable professional designation.

Responsibilities

• Manage an assigned portfolio of General Liability and litigated casualty claims from referral through resolution.
• Review investigations, evidence, liability assessments, damages, reserves, and resolution strategies.
• Coordinate with third-party administrators and defense counsel on case strategy, discovery, budgets, mediations, settlement evaluations, and trial preparation.
• Monitor litigation deadlines, claim activity, legal spend, reserve changes, and aging, and escalate significant developments.
• Prepare concise claim summaries, settlement recommendations, and status reports for management.
• Partner with business stakeholders to collect records, preserve evidence, respond to discovery, and support witnesses and corporate representatives.
• Participate in claim reviews, mediations, settlement discussions, and trial-preparation meetings.
• Maintain accurate, timely claim and litigation information in Riskonnect and related systems.
• Identify recurring loss drivers and opportunities to improve claim handling, litigation outcomes, and operational risk controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level