General Clerk

Canon Business Process Services • Landover, MD

3d

About The Position

Under general supervision, the General Clerk follows clearly detailed procedures to perform simple, repetitive tasks in a consistent sequence. The role supports office operations through supply distribution and inventory monitoring, photocopying and faxing, shipping preparation, and other administrative duties. The clerk may also assist with reception, kitchen and conference room upkeep, document scanning, and moving supplies or furniture, as directed by the Site Manager. The role requires adapting to new features and functionalities as office automation equipment is introduced at the site.

Requirements

• High school diploma or equivalent.
• One year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions of office equipment and systems, including fax machines, scanners, metering and stamping equipment, tracking systems, and photocopiers, including color copying.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Some computer skills preferred.

Responsibilities

• Organize and distribute supplies to client employees according to job requests.
• Verify and log orders upon delivery.
• Monitor copy supplies, stock paper and toner, and keep the supply area, including convenience copiers, neat.
• Handle items for distribution to some or all client employees, affiliates, dealers, or other recipients, and obtain legible signatures for accountable distributions.
• Estimate runtime for small to medium photocopy jobs; check copies for quality and accuracy; produce bound copies when requested; and deliver and pick up copy jobs.
• Perform minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning.
• Operate fax machines to send and receive documents, maintain accurate fax logs, enter fax data into a computer for client chargebacks where appropriate, generate activity and confirmation reports, and confirm receipt when necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other administrative duties as needed, including inserting, copying, photocopying, and faxing.
• As directed by the Site Manager, set up and maintain client kitchen areas and conference rooms, order food, and make coffee.
• As directed by the Site Manager, answer telephones, take messages, greet visitors, move boxes, supplies, or furniture, and replace light bulbs.
• Prepare outgoing items for shipping and, when requested, perform document scanning.
• Learn new features and functionalities of copying, faxing, scanning, and shipping equipment as they are introduced at the site.
• Perform additional responsibilities that other employees at the site do not perform.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED