General Clerk

Canon Business Process Services, Inc. • Landover, MD

5d

About The Position

Under general supervision, the General Clerk follows clearly detailed procedures to perform simple, repetitive tasks in a consistent sequence. Duties include filing pre-coded documents and operating office equipment. The role supports office operations through supply distribution and inventory monitoring, copy and fax services, shipping preparation, reporting, and other administrative tasks. Depending on site needs, the clerk may also provide reception support, maintain kitchen and conference areas, move supplies or furniture, and scan documents. The position requires learning new features and functionalities as office automation equipment changes.

Requirements

• High school diploma or equivalent.
• One year of experience working in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging, and other shipping procedures.
• Ability to perform routine functions using office equipment and systems, including fax, scanner, metering, stamping, tracking systems, photocopying, and color copying.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Ability to perform physical activities including bending, reaching, lifting, and prolonged periods of sitting or standing.
• May be required to lift and/or move up to 50 pounds.

Nice To Haves

• Some computer skills.

Responsibilities

• Organize and distribute supplies to client employees according to job requests; verify and log orders upon delivery; monitor copy-supply inventory, including paper and toner, and keep the supply area neat.
• Handle distributions to client employees, affiliates, dealers, or others as assigned, and obtain legible signatures for accountable distributions.
• Estimate runtime for small to medium photocopy jobs, check copies for quality and accuracy, produce bound copies when requested, and deliver and pick up copy jobs.
• Perform minor photocopier maintenance, such as clearing paper jams, placing service calls, and routine cleaning.
• Operate facsimile machines; send and receive faxes; maintain accurate logs; enter fax data for client charge-back when appropriate; generate activity and confirmation reports; and confirm receipt with recipients as necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Perform other administrative duties, including inserting, copying, photocopying, and faxing as needed.
• As directed by the Site Manager, set up and maintain client kitchen areas and conference rooms, order food, and make coffee.
• As directed by the Site Manager, answer telephones, take messages, and greet visitors.
• As directed by the Site Manager, move boxes, supplies, or furniture and replace light bulbs.
• Perform document scanning when requested.
• Prepare outgoing items for shipping.
• Learn new features and functionalities of copying, faxing, scanning, and shipping equipment as they are introduced at the site.
• Perform additional responsibilities that other employees at the site do not perform.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED