General Clerk II

Skookum•Killeen, TX

5d•$18 - $18•Onsite

About The Position

Tessera is seeking a Hard Working and Motivated General Clerk II with a positive and helpful attitude. This role is located at Fort Hood, Texas – Central Issue Facility (CIF). Tessera is a national non-profit, government contractor dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities and veterans with disabilities. The company emphasizes a purpose-driven culture, core values of Inclusion, Partnerships, Integrity, and a commitment to providing a safe and respectful work environment.

Requirements

High School Diploma/GED
Proficiency with MS Office required.
Must be a team player and ready to help the team wherever it is needed.
Excellent customer service, communication, and conflict resolution skills.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.

Nice To Haves

Experience working in an office environment is preferred.

Responsibilities

Process clothing records by updating individual records in the CIF-ISM system, selecting records to print, and distributing them to soldiers via email.
Greet customers, answer phones, take messages, and respond to routine inquiries.
Receive records requests and retrieve requested files from filing cabinets, transporting records as needed up to 1,000 feet.
Make copies of memos, adjustment documents, and other required materials throughout the day.
Prepare labels, alphabetize documents, and maintain organized filing systems in accordance with procedures.
Provide efficient and professional customer service to soldiers and unit personnel.
Assist with conducting monthly inventories to ensure accurate accountability of clothing and equipment.
Inspect clothing records to verify accuracy and completeness of information.
Assist in processing temporary equipment loans and lateral transfers to supported units.
Ensure customers are properly cleared through the Central Issue Facility (CIF) when leaving the installation.
Process adjustment documents by recording data in logbooks, sequencing document numbers, matching documents to clothing records, and filing records chronologically.
Maintain files for delinquent accounts for customers who have not completed the clearance process within 30 days and provide updated reports to III Corps G4 monthly.
Provide support to the General Clerk III as needed.
Perform other duties as assigned to support mission requirements.