General Clerk I - Mail Clerk

Didlake, Inc.•Washington, DC
•Onsite

About The Position

Didlake, Inc., a nonprofit rehabilitation services organization, is hiring a General Clerk I - Mail Clerk for work supporting mail operations at HUD Headquarters and/or HUD Satellite offices. This position is part of the AbilityOne Program and requires a documented disability. The role supports the timely, accurate, and secure flow of mail and correspondence through government facilities. The Mail Clerk sorts and routes incoming mail, processes and delivers accountable shipments, maintains mail records, and distributes and collects mail on scheduled routes. The position also prepares outgoing mail, handles undeliverable mail, and supports daily mailroom operations while following service, accuracy, and safety standards.

Requirements

  • A documented disability, as required for participation in the AbilityOne Program.
  • At least one year of mailroom experience, including sorting, processing, distributing, and tracking incoming and outgoing mail.
  • High school diploma and/or GED.
  • Ability to pass a background check and maintain a clearance.
  • Valid REAL ID required to enter the worksite.
  • Adequate communication skills, including the ability to read and write basic correspondence.
  • Ability to recognize and sequence numbers and letters.
  • Fluency in reading, writing, and speaking English.
  • Ability to project a positive and professional image to the public and co-workers.
  • Familiarity with computers and basic keyboarding skills.
  • Strong attention to detail and commitment to accuracy.

Responsibilities

  • Sort incoming first-class and bulk mail according to specific mail codes.
  • Maintain daily mail counts and verify the arrival and delivery of regular mail.
  • Deliver accountable mail to intended recipients and secure signatures within two hours of receipt in the mailroom.
  • Conduct quality-control checks by location and mail run to ensure mail is routed to the intended mail stop.
  • Distribute and collect mail on two scheduled deliveries per day, at 10:00 a.m. and 2:00 p.m., throughout HUD Headquarters and/or HUD Satellite offices according to established routes and procedures.
  • Operate UPS WorldShip and CampusShip, meters, and the Arrival System.
  • Use equipment properly and follow safety policies to maintain safety within the scope of work.
  • Complete and maintain all required Didlake training.
  • Process Federal Express, UPS, Certified, Registered, Express, Insured, Delivery, and Signature Confirmation accountable mail.
  • Re-address undeliverable mail using personnel directories and/or computer databases.
  • Prepare and bag outgoing interoffice and pouch mail.
  • Receive, sort, and distribute newspapers to intended recipients.
  • Act as a steward of Didlake and Government funding and resources.

Benefits

  • Medical, dental, and vision plans for employees and their families.
  • Health Reimbursement Account (HRA).
  • Life insurance and AD&D.
  • Short-term disability.
  • Employee Assistance Program (EAP) for work and personal support.
  • 401(k) retirement plan with company match.
  • Paid time off awarded after every year of service.
  • Paid sick leave that begins accruing upon hire.
  • Employee Development Program (EDP).
  • Paid holidays.
  • Direct deposit.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service